Safeguarding ensures that vulnerable people are protected and are able to live as independently as possible and every child and adult has a right to be safe from harm. Everyone has the right to live without abuse or neglect and be treated fairly with dignity and respect. Safeguarding adults is about preventing and responding to allegations of abuse or neglect of adults with care and support needs.

Safeguarding Children promotes the welfare of children as:

  • Protecting children from maltreatment

  • Preventing impairment of children's health or development

  • Ensuring that children grow up in circumstances consistent with the provision of safe and effective care and taking action to enable all children to have the best outcomes.

Walsall Safeguarding Partnership has a new website, which brings together Safeguarding Adults and Safeguarding Children. Please visit:

If you believe a child is in immediate danger, always call the Police. They will deal with your concerns sensitively and in confidence. Alternatively, call 999 in an emergency.

Last Updated: 25.02.2020

Walsall Council Adults Services 24/7

Confidential. Open Mon – Thurs 8.45am to 5.15pmFri – 8.45am to 4.45pm

Early Help Resources in Walsall

Walsall Families Information Service (FIS)

Walsall FIS is a one-stop service, offering information about / signposting to services that can help families across Walsall.

Early Help Response Team

If you suspect that a child or young person is being, or is at risk of being significantly harmed as a result of abuse or neglect, you must report this immediately. Open Mon – Thurs 8.45am – 5.15pm & Fri 8.45am – 4.45pm.

Emergency Response Team

Other useful organisations for help and support:

Action on Elder Abuse Helpline

Confidential. Will not show up on your phone bill. Monday to Friday, 9am to 5pm.

Age UK Advice Line

Confidential. Free to call and open 8am-7pm 365 days a year

Stop Hate UK

24/7 elder abuse helpline. Confidential.

Ann Craft Trust (for adults with learning disabilities)

24/7 elder abuse helpline. Confidential.